★★★★★ Rated Excellent by Sussex families✦Free, no-obligation quotes✦New headstones, kerbsets & lawn headstones — not just cleaning✦Before & after photos with every job✦Fully insured memorial care✦Covering all of East & West Sussex✦Completed in 1–4 weeks✦
Sussex Grave Care
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Privacy Policy

This statement covers personal information provided to Sussex Grave Care when requesting a quote, sharing a grave location, creating an account or arranging memorial care.

Information you provide

This can include your name, email address, telephone number, cemetery and grave location, service requirements, memorial photographs and any grave-owner details you choose to share. Please only provide another person's information with their permission.

How information is used

We use these details to respond to enquiries, prepare quotes, locate the memorial, arrange visits and communicate about your care service. Required form consent relates to these purposes, not advertising. We rely on consent for information submitted with that consent; processing needed to prepare or fulfil an agreed service may also be necessary for a contract, and some records may need to be kept to meet legal obligations.

Service providers and payments

Information is processed through the website's account and enquiry services and may be shared with providers involved in arranging your service. Online payments are handled by Shopify and its payment providers under their privacy terms; do not send card details through our quote forms. Enquiry and account records are restricted to authorised access.

Keeping your information

Information should be kept only for as long as needed to handle your enquiry, provide the service and meet applicable record-keeping requirements. You can contact us to ask about retention of your specific records or request deletion where applicable.

Your rights under UK GDPR

Under UK GDPR and the Data Protection Act 2018, you may request access, correction or deletion of your personal information, restriction of processing or a portable copy where applicable, and object to certain processing. You can withdraw consent at any time; this does not affect processing carried out before withdrawal or records we must lawfully retain. You may also complain to the Information Commissioner's Office (ICO).

Contact us about your data

For privacy questions or to exercise your rights, contact Sussex Grave Care or call 01273 950 717.